How It Works
A simple, transparent process.
LuxVault is a private, invitation-only marketplace. Every listing is reviewed before publication, payment is made by bank transfer to the LuxVault collection account and confirmed by LuxVault, and each transaction follows one clear order ticket.
For buyers
01
Sign in to your LuxVault member account.
02
Browse the approved watch listings.
03
Open a watch and review its photos, condition, box & papers, price and description.
04
Click Request to Buy — an order ticket is created.
05
The seller reviews your request and accepts or declines.
06
If accepted, you receive bank transfer instructions.
07
Transfer the amount to the dedicated LuxVault collection account.
08
Upload your payment proof and transaction reference.
09
LuxVault confirms your payment.
10
LuxVault coordinates collection, inspection & matching, and delivery.
11
Confirm receipt once the watch matches the listing.
12
The seller payout is processed after completion.
For sellers
01
Sign in with the same LuxVault member account — one account buys and sells.
02
Click Sell / Submit a Watch and accept the seller terms, listing, payout and photo policies.
03
Add the watch details: brand, model, reference, year, condition, price, box & papers, description, defects and service history.
04
Upload the required photos (see the Photo Guidelines).
05
Add your payout bank details — these are hidden from buyers.
06
Submit the listing for LuxVault review.
07
LuxVault approves, requests an amendment, or rejects.
08
Your approved listing goes live on the Watches page.
09
Receive buyer requests and accept or decline.
10
LuxVault manages the transaction — you never receive payment directly from the buyer.
11
Your payout is processed after payment confirmation, inspection & matching, delivery, buyer confirmation and admin approval.
The order lifecycle
01 Purchase Request Created
02 Seller Review
03 Seller Accepted
04 Awaiting Buyer Payment
05 Payment Submitted
06 Payment Confirmed by Admin
07 Item Collection from Seller
08 Inspection / Matching
09 Ready for Delivery
10 Delivered to Buyer
11 Buyer Confirmation Pending
12 Buyer Confirmed Receipt
13 Seller Payout Processing
14 Seller Paid
15 Transaction Completed
If an issue is reported, the order moves to review and the seller payout is paused until LuxVault resolves the case.